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What Is The Best Communications Software For Small Business

RingCentral offers a cloud phone system designed to make business communications easy. RingCentral is the perfect solution for small and medium-sized businesses.

What Is The Best Communications Software For Small Business?

RingCentral is one of the best for small businesses.

A single platform to power connections today that transform business tomorrow. RingCentral Contact Center is an omnichannel solution that lets customers choose their preferred method of communicating with your company, including voice, chat, social media, SMS, email, and more. Intelligent IVR and self-service options—tightly integrated with smart routing functionality—help customers connect more quickly to the agent who can best handle their needs. Industry-leading tools help you optimize staff scheduling, improve call-center efficiencies, survey customers, and more. Plus, RingCentral Contact Center works seamlessly with Salesforce® and other popular CRM platforms.

Click here to learn more about RingCentral

RingCentral Review (Is it worth it for your Business?)

About This Video

★★★ In this RingCentral Review we break down the pros and cons of this tool for your business.

Watch the video on YouTube.

Best Communications Software Small Business | Reddit

Our office is looking to transition to a cloud hosted VOIP provider, and with the recent issues with Teams in the middle of our demo period, we're looking at other options- RingCentral came to mind first, but I'm unsure what their actual uptime track record is- anyone have any insight on how often it goes down, and if so, the severity of the outage?

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Is Easy To Use?

RingCentral provides a platform specifically for small businesses who need an easy-to-use phone system. It comes with support for cloud phone (standard VoIP) and team messaging features in addition to support for online meetings and fax. Users can try a free trial of this offering before purchasing.

Does It Help Me Cut Costs?

Yes. Small business software (SMB SaaS) is created for the purpose of curring costs or skyrocketing revenue. If it can't serve that purpose, you won't use it. And if you won't use it, other people won't either. Becuase they'll have the same problem as you. If a company runs out of customers, they go out of business. Every piece of reliable software on this planet WILL save you money... So long as you use it to its full potential (most don't).

Top 3 RingCentral Alternatives


A cloud-based platform built for a new way of working.An industry-leading collaboration app for on-site and remote work teams. This leverages tools such as Kanban boards, Gantt charts, and workflow automations to help teams handle any type of project. It also seamlessly integrates with third-party apps to ensure easier adoption and extend its capabilities.

Click here to learn more about monday.com


One platform for your team and your work. All the features of Slack work together so you can, too.A communication software that unifies all your channels in one searchable and easily accessible online location. Completely mobile-ready, it supports real-time messaging, voice, and video calling, and allows file sharing and archiving within the platform. It also integrates with over 1,500 external apps, making it highly flexible.

Click here to learn more about Slack

Freshdesk Messaging (formerly FreshChat)

Make chat easy for today's digital customers. Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging (formerly Freshchat)A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.

Click here to learn more about Freshdesk Messaging (formerly FreshChat)

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