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What Is The Best Feedback & Reviews Management Software For Small Business

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What Is The Best Feedback & Reviews Management Software For Small Business?

SoGoSurvey is one of the best Feedback & Reviews Management Software for small businesses.

If you're looking for a comprehensive customer feedback survey system that allows for flexible reporting and increased collaboration throughout your organization then SoGoSurvey should certainly be on your shortlist. Available as a cloud-based solution, the platform is designed to proactively pool customer input, suggestions and insights at every touchpoint of your operation - whether online or in person. But you don't have to take our word for it! As they say, "Numbers aren’t the complete story". So make sure to read some of the many positive reviews of SoGoSurvey over on G2Crowd (one of which we've included below), so that you can see what other customers are saying about it too.

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Getting Started With SoGoSurvey

About This Video

Whether your next project is your first survey or your fiftieth, SoGoSurvey can help! Join us for a platform tour and the simple steps you'll need to design, launch, and report on your survey. This is a great place to start if you're new to SoGoSurvey or need a refresher.

Watch the video on YouTube.

Best Feedback & Reviews Management Software Small Business | Reddit

SoGoSurvey Review:

What is SoGoSurvey ?

The SoGoSurvey feedback platform seamlessly automates data collection and analysis for organizations of all sizes. From the design and distribution of the questionnaire to the analysis and closing of the loop, the platform does everything with ease and at a level of sophistication that is rare in the industry. SoGoSurvey is distinguished by its best-in-class support, 24/7 customer support, in-depth analysis, superior data security, and the ability to scale to meet the growing needs of organizations.

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While content is very important, the options in the Visual Settings section provide many ways to make your project look great. SoGoSurvey gives you full control over the colors, fonts, background and width of the display.


SoGoSurvey pricing plans starts at $25 per month ( billed annually ) for the Plus plan. This plan includes 10 days free trial ( no credit card required ), Design and Deploy Multilingual Surveys, own survey logo, skip logic + more.

Pro plan for $66, ideal for businesses, including all Plus plan features + More question types, including Image Choice and Grids, Hide irrelevant questions and question skip logic, Full control of survey themes, colors, fonts and more, Graphical analysis of results ready for export to PowerPoint and Word.

Premium costs $99 / month ( billed annually ), best for large brands. This plan includes all features in Pro plan + Advanced reporting and analysis, Guaranteed anonymous surveys, Advanced skip logic, Pre-fill known data into visible and hidden fields, Auto-translate multilingual surveys, Create quiz with automatic scoring + more.

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Is SoGoSurvey Easy To Use?

Yes, it's easy to use.

How Does It Save Me Money?

Yes. Small business software (SMB SaaS) is created for the purpose of cutting costs or skyrocketing revenue. If it can't serve that purpose, you won't use it. And if you won't use it, other people won't either. Because they'll have the same problem as you. If a company runs out of customers, they go out of business. Every piece of reliable software on this planet WILL save you money... So long as you use it to its full potential (most don't).

Top 3 SoGoSurvey Alternatives


Yotpo is a marketing app for ecommerce stores. It helps online stores generate product reviews and use these reviews to boost sales. A plug-and-play social reviews and ecommerce app, Yotpo collects more verified reviews than any of its counterparts. It also gives customers a simple and smart mobile-first reviewing experience.

Click here to learn more about Yotpo

Qualtrics CX

Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.

Click here to learn more about Qualtrics CX


Appcues is a customer experience software for a smooth and personalized, hence, successful user onboarding.

Click here to learn more about Appcues

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